Sep 8, 2010
Outstanding Sales Person - James Janda Very busy Saturday. Store was packed. James asked if he could assist me and within 10 minutes I was out of the store with my new IPad + accessories. James is one of the absolutely best sales people I have ever dealt with!!! Great Customer Service!!!Was this review helpful?
Sep 19, 2011
We went in to look on the day before they released the new Mini's. Four days later after they'd seen who knows how many people, they remembered our names, what we were looking for, and our information. On top of that, we got what we needed and were out of there quick. I can't ask for more.Was this review helpful?
Aug 25, 2010
Make a reservation I had previously tried walking into the store and was overwhelmed by the number of people so did not stay to browse. However, I just bought an iPhone4 and needed some technical help. I went on line and made a reservation. I arrived 30 min early thinking I might be seen sooner. I signed in as soon as I arrived and asked for the best place to wait and stayed in that location. Although they didn't take me early, they did take me within 5 minutes of my appointment time and also fixed my problem within 10 minutes. Was impressed but unless you follow their process, it can be very confusing and frustrating.Was this review helpful?
Aug 31, 2010
Keith They were very busy and on a Saturday morning at that, but after following their proceedures to get in line things went very well. We had to buy 2 iPhone 4's so I was paying with a company check: you can't use a check to pay for the iPhones, so instead of sending us to an ATM the clerk sold us 2 gift cards for the exact amount of each phone - above the call of duty. They were very helpful as long as we were patient; you can't ask for more than that.Was this review helpful?
Mar 23, 2009
Best apple store in dfw None of the other apple stores around dallas compare to Northpark. they have the most knowledgeable specialists there which lacks in other store (willowbend) Hands down a great store. Thousands of people go to the apple store from open to close, so quit complaining that you dont get helped immediately. Its not the drive thru window.Was this review helpful?