Oct 16, 2010
Super Savings for Military Families Just confirmed that Ashley is opening another Superstore in Orange Park soon. Great news as they guarantee the lowest price on Ashley Furniture and have the best selection, plus, offer special offers to military personnel and families. Going to be great since they will be only a mile away from NAS JAX!Was this review helpful?
Aug 2, 2010
Customer Service with Sandra Dealing with Ashley the store store itself was the least bit but great......all I wanted was a simple call from the store manager and for one week straight I guess he was to busy to call one of his customers back, now for a store that huge in sales I guess one customer did not matter. However, on the better side of things I thought back who could I talk to to get some understanding and comfort with dealing with Ashleys and I rememebered there was this very professional and curteous lady that I had the pleasure of dealing with by the name of Sandra not only was she reassuring she changed my perspective of my situation and actually made it pleasant not only did I value her thought she was sympathetic to mine as well. Thats what great customer service is all about. THANKS SANDRA!!!!!! (I wish she was the store manager that I needed to deal with). I also needed to give thanks to MASE very professional and sympathetic to his customers. THANKS MASE!!!!!Was this review helpful?
Aug 19, 2010
Sandra Sandra was extremely helpful to me concerning problems with MontageFS. She helped me get a claim # and told me what to do in sending pictures. She did tell me I would probably have to call them to get any service even though I e-mailed everything to them. I called them as it had been since 8/9/10 when I e-mailed everything. I spoke with them today and the issues are being resolved slowly. Sandra is an asset to Ashley furniture. She follows up as she says she will!!Was this review helpful?
Jun 11, 2010
Ms. Sandra I called to ask about a warranty i had with Ashley due to a purchase i made in March the product had a defect so it needed to be replaced. I spoke with Sandra she was very helpful new what she was talking about. I did not have to follow up with her or harrass her she called me back with information on when i will be getting the replacement and that someone will come and put it up correctly as well. Very satisfied with her services. Thats why i highly recommend Ashley Furniture for there products and customer service.....Was this review helpful?
May 18, 2011
I am sooo happy and excited with the choice that John help me made, he was sooo helpful and understanding of exactly what I was looking for in a mattress. So if you want a ideal mattress ... John is the one that you should get in touch with!~ And he really worked with me since I needed to order my bed to be delivered to a third story apartment, it made my life so much easier. I bought the Tempurpedic Cloud and I am looking forward to a lots of better sleep.Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||10:00 am - 09:00 pm|
|Tue||10:00 am - 09:00 pm|
|Wed||10:00 am - 09:00 pm|
|Thu||10:00 am - 09:00 pm|
|Fri||10:00 am - 09:00 pm|
|Sat||10:00 am - 09:00 pm|
|Sun||11:00 am - 06:00 pm|