Best Buy - Auburn Hills Mi

300 Brown Road, Auburn Hills, MI 48326-1304
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  • Jeffrey Sep 11, 2011

    Some of these reviews are laughable. You people act like you're entitled to something from employees that are non-commission based. Hey Smalls, if you need help---ask. Is that tough to do? SK, your review is just flat out wrong. Staff is everywhere and you'll get more help at Auburn Hills than any other store you'll go to. too many companies with hard-working employees that deserve a position in our economy ... LOL what are you talking about? Walmart? Target? Have you ever tried to get service in a Walmart? I think you need to get out of the house more. Dynamite, you gave Wendy's a 1 star because they didn't have the phone number on your receipt. I bet your friends call you the situation. Your second comment is probably true---I'm sure the employees would rather talk with themselves than talk to you.

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  • Lotusdogger Dec 27, 2011

    @David comment sept 11/2011- you are incorrect. Many customers will be shopping and won't necessarily ask for assistance. But when a sales associate approaches that customer and asks if they can assist in any way, it will result in not only a question, but series of questions. A good sales person knows that engaging the customer is a means to educate them on the products. This frequntly results in upselling when the custy realizes that there is a value they were not aware of with the more expensive product. I'm guessing by your response that you might be an employee at the auburn hills best buy. And as someone who has worked retail for many years, I know what good customer service is. If I was your manager, you would be out of a job.

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    Info Edit Info

    User rating:
    Computers and electronics retail store and service repair center. Authorized Lenovo and Apple reseller.
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    Hours (12:00pm - Noon, 12:00am - Midnight)

    Mon 10:00 am - 09:00 pm
    Tue 10:00 am - 09:00 pm
    Wed 10:00 am - 09:00 pm
    Thu 10:00 am - 09:00 pm
    Fri 10:00 am - 09:00 pm
    Sat 10:00 am - 09:00 pm
    Sun 11:00 am - 07:00 pm

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