Jan 10, 2012
I had Betlam come out and do a furnace cleaning . The Service Technician came out and explained everything he was doing, He found that I was using a more expensive air filter, and then explained how despite that filters rating, it was actually costing me MORE in heat/cooling. This was due to the smaller holes that the air had to pass through, as this was making the furnace work harder. . He also noted that these filters are not that much more efficient in removing dust than a standard filter. During this discussion, the topic of a home energy audit came up. This was a service that Betlam provided through a NYS program. Dan , the Energy Auditor , came out the following week and performed the audit. During this evaluation, I came to find out some problem areas behind one of my walls, and in my attic that could be solved with blown insulation. I highly recommend using Betlam - I was impressed with how they handled my cleaning and audit, and would recommend Betlam to anyone.Was this review helpful?
Jan 21, 2012
I recently had Betlem come to our home to look at our heat pump. The technician that arrived was pleasant and got right to work. Our Heat Pump is very old and we where concerned that we would need to purchase a new one.He informed us that all that we needed was a new motor along with a good cleaning. We where glad to know that we didn't need to purchase a new one. After a few hours our system was up and running. The whole experience was fantastic. We are happy customers!!!Was this review helpful?
Dec 18, 2011
We went away on vacation and came home to a house that was way colder than it should be. The outside temperature was in the 20s and our house was 48. I went down and checked the furnace and it was not on. I consider myself to be a decent engineer and I thought that I could try to figure it out. I simply could not get it to turn on. Not wanting to get ripped off, I called my mom to ask who was the company that dad would call when the furnace was on the blink. She said Betlem Residential as they had not only serviced our home growing up but also dad's printing plant. So, I gave them a call. 45 minutes later we had heat. Rich checked the wiring of the furnace and got it to work in a couple of minutes. I think he did a great job and I was not overcharged. Rarely do I take the time to reward good service but, in this instance I think it is right to do so. Betlem Residential did as right by me as they did by as my folks. Not bad in this day and age.Was this review helpful?
Jan 13, 2012
I have doing business with Betlem for 20 years. I recently had a Lennox funace installed and what a difference in the warmth of my home and my heating bill. From the salesman to the technician this was a proffesional job start to finish. They explained the operation of the furnace and thermostat which was very detailed and understandable. I have recommended them to family and friend for their heating and cooling needs.Was this review helpful?
Feb 3, 2012
I had just moved into a house and the 1st thing to go was my furnace! Of course, it was the 1st cold night of the year that the furnace stopped working and a holiday weekend! Betlem was right there making sure they could do everything in their power to keep the house warm for the holidays. They gave me a great price on a new furnace and installed it very quickly. I will definitely recommend them to my friends and familyWas this review helpful?