Aug 13, 2010
Excellent Service at BMW Desert BMW had excellent customer service! Every time I visit parts or service staff at Desert always makes me feel like home. The advisor “John Miles” Was very knowledgeable I had popped in a couple of times with out an appointment. The staff here always finds ways to help me out instead of turn me away. I enjoy bringing my car for services as the Desert BMW make me feel very important as a customer, Not just another number waiting for serviceWas this review helpful?
Sep 7, 2011
I was in the market for a new BMW. I didn't know which one was going to suite me, after doing some reading about the different models I chose the one. I just got a new 335is Coupe. It is one of the best cars I have ever owned. I was looking around for the dealer that had it but wasn't coming up with any luck. I then stopped by Desert BMW and they had more than enough to choose from. There inventory selection was remarkable and amazing. They also got all of my emblems colored black. Now the entire car is black on black and I LOVE IT. Thank you.Was this review helpful?
Oct 27, 2010
Thanks Darrell Just looking to pursue my dream BMW 3 Series but no luck yet. Darrel helped us at Desert BMW he was funny, smart with vehicles, and very helpful with answering all my questions. He did everything we needed and at the end of the year I will be driving my dream car thanks to all of Desert BMW!Was this review helpful?
Jan 18, 2012
I went to a Desert BMW looking for a used car. I wanted a year or two old BMW 5series. When arriving I test drove a brand new one and fell in love.. A used one was out of the question but would I be able to afford it. I did have an idea of where I wanted my payment and they got it with in 20 bucks. Im so happy and I have a new car instead of a used one.Was this review helpful?
Jul 5, 2011
This is our second experience with this dealership and we couldn't be more appreciative of the employees at this location. Shane O'Hanrahan assisted us on our first visit to Desert BMW and took such good care of us last time we immediately asked for him this time. He understood our needs and got us to the perfect sales persons to assist us on this deal. He is unlike any other GM we have ever worked with. He takes the time to really listen and made us feel like we are part of the BMW family and not just a customer. Jason Brewis worked very hard and efficiently to find us the vehicles we were looking for and that would work with the deal we needed. He and Eric Ziegenbein took exceptional care of us and really made us feel important and that the proposed deal was the absolute best offer that could be made. And so, we accepted! Finally when it came to financing, Anthony Aversa was able to get us approved and was great at explaining all the paperwork and numbers so we were confident that we understood the contract we signed. If we decide to purchase or trade a vehicle in the future, Desert BMW of Las Vegas will be our dealership of choice. We will also refer anyone we know who is looking to buy a vehicle to this location.Was this review helpful?