Jan 30, 2012
Josh Martinez went out of his way this morning to ensure customer satisfaction. It turned out that I didn't have the morning appointment for service that my wife lead me to believe. Josh went out of his way to ensure that he put me in a BMW loaner while my car was being serviced. This is exactly the level of experience you expect from BMW and Josh Martinez certainly delivered. In addition, he was extremely friendly despite my attitude and frustration for not having the appointment my wife told me we had. The service department of BMW of Las Vegas comes highly recommended in my book!Was this review helpful?
Apr 28, 2011
My experience with Danielle in the service department at Desert BMW is always great. She has NEVER let me down. She always gets my car in and out very quickly, even if its a job that should take a long time. She also always gets it cleaned. Thanks a ton.Was this review helpful?
Sep 22, 2010
Desert BMW is the BEST Initially I walked into BMW just to browse around, but after meeting the staff (George/ Donny) I felt totally at ease. They were very Friendly and helpful. I will definitely recommend anyone that is looking to buy a car, to from Desert BMW!Was this review helpful?
Sep 25, 2010
Danielle does wonders!!!!! Desert BMW was fantastic. The customer service is great, Danielle does wonders. She is a company advocate. She kept me up to date the entire time my car was there. She had a great personality and was straight forward with everything. I couldn't be happier. Kudos to DanielleWas this review helpful?
Apr 21, 2011
We service our cars at Desert BMW and always do our service with Danielle in the service dept. Danielle is always nice and courteous, as well as efficent. She always goes above and beyond her call of duty. We appreciate her promptness and her ability to make us feel like we are part of the BMW family. We love our service and our cars.Was this review helpful?