Jan 30, 2012
Josh Martinez went out of his way this morning to ensure customer satisfaction. It turned out that I didn't have the morning appointment for service that my wife lead me to believe. Josh went out of his way to ensure that he put me in a BMW loaner while my car was being serviced. This is exactly the level of experience you expect from BMW and Josh Martinez certainly delivered. In addition, he was extremely friendly despite my attitude and frustration for not having the appointment my wife told me we had. The service department of BMW of Las Vegas comes highly recommended in my book!Was this review helpful?
Dec 16, 2011
I Love the Service department!!! They are awesome; Evan Levy is a pleasure to work with. If he says he is going to call he does, if he says it will be done at a specific time it is! Nothing but a great facility! I recommend Desert BMW and Evan Levy!Was this review helpful?
Jan 18, 2012
I went to a Desert BMW looking for a used car. I wanted a year or two old BMW 5series. When arriving I test drove a brand new one and fell in love.. A used one was out of the question but would I be able to afford it. I did have an idea of where I wanted my payment and they got it with in 20 bucks. Im so happy and I have a new car instead of a used one.Was this review helpful?
Sep 23, 2010
great service at DESERT BMW BMW has by far an unsurpassed record for my experience of being prompt, on time, and always listening to my concerns. My experience at service with Danielle for the last 3-4 years has been awesome. I would not change this experience for any other company!Was this review helpful?
Aug 13, 2010
Great Time Buying Desert team Thank you for the great conversation and the laughs we shared while purchasing our new BMW. It was truly a fun experience. I must say, that a joyful experience usually never happens while trying to purchase a vehicle. BMW and your superiors should be delighted to have you on there staff.Was this review helpful?