Nov 30, 2011
I FINALLY found a place where I know my car is being taken care of and at a reasonable price. Not only do they do things right the first time at Certified, but even when something does go wrong, they make that right too. Certified had done my brakes within the last year, but when my brakes started squeeking over the Thanksgiving holiday, I called to make an appointment and took it back in. The owner, Chris, reviewed my records and saw that it was too soon for me to need brakes and it was probably a bad set of brakes. So instead of charging me for a new brake job, he told me they replaced the brakes with a new set and sent the old set back as defective. So I was not charged for new brakes and he was also kind enough to not even charge me for labor. Believe it.....a repair shop that made things right!!! You can't find customer service like this any more. People who really care about you and your car. I know that my car is in good hands whenver I take it to Certified...in fact, my car doesn't go to any other shop. I recommend that everyone take your car to Certified Automotive, with these guys you really are getting what you pay for and at a reasonable price. Thank you to all the guys who work at Certified.....I finally found the best of the best!!!Was this review helpful?
Nov 23, 2011
I love this place! My car broke down almost a mile away. I called the closest repair shop I could find. It was Certified Automotice on Newport Gap Pike. Jackpot! The owner Chris was compasionate and actually sent a mechanic down to help me. They got my car running and took my vehicle back to their shop. It was fixed within an hour. I was soooo thankful that they took such good care of me. They went above and beyond and I cannot thank them enough!Was this review helpful?
Oct 21, 2011
,Iv`e had my vehicles at Certified 3 or 4 times,They were very straight with me,Used them once on a Saturday when my truck was down,I called them at 10am ,they had me fixed and running by 12:15 and they close at 12 on Saturday,And my most recent visit last week they handled my job more interested in what was best for me not them,would recommend them ,very highly,and most important they back there work and there parts,I had a faulty part installed on my truck in the past and,all I did was call Lou ,It was handled Mike McCoyWas this review helpful?
Jul 21, 2010
I recommend them! I brought my 2005 Toyota Corolla in to several places but Certified Automotive has been the best in service quality, by far! I would recommend their business to anyone looking for fast and reliable service for all of their vehicles.Was this review helpful?
Jul 19, 2011
LOVE Certified Automotive! We have been taking our cars to Certified for 14 years and recommend them to everyone we know. We have always been able to schedule at our convenience and they are quick to contact us with results of an inspection or issue. Great prices and great people!Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||07:30 am - 05:30 pm|
|Tue||07:30 am - 05:30 pm|
|Wed||07:30 am - 05:30 pm|
|Thu||07:30 am - 05:30 pm|
|Fri||07:30 am - 05:30 pm|
|Sat||08:00 am - 12:00 pm|