Crowne Plaza Houston Sugarland Suites

9090 Southwest Freeway, Houston, TX 77074
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Crowne Plaza Houston Sugarland Suites
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  • danny Nov 26, 2009

    No.... This is not Sugarland! I will be honest! The rooms are great. Large beds and very clean. I had to sleep on the rollout bed in livingroom. I was waken up at 11pm by what sounded like a party. I called the front desk and asked if there was a party going on. They said no and would look into it. A few minutes later, security is pounding on my door making it clear that I had complained (nothing like being identified as the whinner!) Anyways, he starts yelling back at someone that there is a comlaint about the noise. It turned out to be the people in the bar on the ground floor. The design of the hotel allows noise from the ground floor to travel upwards. If you sleep on the rollout bed, youu may not get any sleep.

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  • Rachel Aug 9, 2010

    Really nice Hotel! I got this hotel on Priceline, so I didn't actually choose it. It was classified as a 3-1/2 star, and I feel it really lived up to that. I was quite apprehensive after reading some of the reviews on this site, but was pleasantly surprised. The rooms were beautiful and clean, very modern feeling. I LOVED that it was a suite - 2 rooms, 2 tvs. It is great if you have kids and need more room. The one annoying part is that the bathroom is in the extra room, so if your kids were sleeping there, you'd have to go into their room to go to the bathroom in the middle of the night. I was a little nervous about the highway noise - it is really loud! But my husband and I both fell asleep fine and it did not bother us at all during the night. The lobby was beautiful. We didn't use the restaurant, pool or fitness room, so I can't comment on those. The staff was very friendly. Overall, we were very happy with the stay and would for sure stay there again.

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  • Travelin Man Aug 10, 2011

    This hotel is a hidden Gem. Absolutely knock your socks off service culture. Everyone I came in contact with was genuinely friendly and accommodating. My Suite was gorgeous and very well appointed and I really liked the fact that my reasonable rate included a full breakfast buffet and free high speed internet and I was not nickled and dimed. If you are in the Houston area, I would highly recommend this Hotel to anyone.

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  • steve Apr 6, 2010

    Deserves nothing less then a 5 Star Rating!!! This hotel is a hidden gem. For only $89.00 you get treated like a king (or queen) for the day. The hotel staff members are all on the same page delivering total guest satisfaction. Ali & Region did a great job. They all take pride in their work, making sure your stay is enjoyable to say the least. Also, the accommodations for the money are outstanding. Large bedrooms with adjacent room for seating, TV viewing with office work desk, and small wet bar. The atrium is wide open for viewing of all eight floors. The Crown Plaza completely renovated an old Embassy Suite environment to a very updated, clean and sleek look. We ate dinner at the suggestion of the courteous bartender, Ray. Both my wife and I were pleasantly surprised at the selection of entrees, and the tasteful dishes that were served to us. Breakfast was also tasty with plenty of choices from the buffet.

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  • Shamshad Aug 11, 2011

    We had traveled to Houston for business and had intended to stay at the hotel for 2 weeks. We ended up staying there for three months. The staff, the service, the cleanliness we experienced were absolutely superb. Nothing was ever too much trouble. We had a superb gym that we could use daily and my husband was able to conduct all his business because of the well equipped business center. The beds at this hotel are fantastic. We always got a really good nights sleep here. I would highly recommend this hotel. I would like to single out some names for their professionalism. These are Karim, Reagan, WJ, Sarah, Ben and especially the room cleaning staff. We were made really welcome and truly experienced a home away from home.

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The Crowne Plaza Houston Suites features a smoke free facility and is the best value for premium over-sized luxury suite accommodations. Near Houston Chinatown, Galleria, Sugar Land & Medical Center.
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