Dec 6, 2010
AH-Mazing! I stayed here for three nights while in town for bussiness and I loved it. The customer service was outstanding even with a mostly young staff. They knew were so helpful and never acted like they hated being there. Love that it has the courtyard and it's just a few blocks from Michigian Ave. so the foot traffic is lightier when you leave the hotel. Excellent room serivce and cleaning staff. I have stayed at a lot of nice hotels and this one is on top of my list now. would recommend to anyone coming to chicago!Was this review helpful?
Jul 5, 2011
The Elysian Hotel Chicago is the best hotel experience you can get in Chicago. The staff is knowledgeable and very friendly. This is NOT your normal hotel. Everyone called me by name from the moment we arrived until the moment we checked out 2 days later. It was bizarre that they all knew me by name. The food was absolutely amazing. The rooms are the most clean and well thought out I have seen. The minimalist decor is perfect. Do not expect a good price for anything. If you want to save money, stay at the Holiday Inn. This is the kind of place you go if you're looking for a truly wonderful experience… money no object. In the same breath, it's worth EVERY DIME. THANK YOU Elysian!!!Was this review helpful?
Aug 10, 2010
Over RATED Stayed at the hotel, I totally agree with the one person, looking at Walgreens, how beautiful, NOT. Parking garage on another side and the other two sides did not stand out as a spectacular view. The staff, I'm sorry can we all say FAKE NICE. If you can't hire people that are genuine WHY DID YOU HIRE THEM? Because the general manager is the same.? It is a new hotel, so I will give it that it is in nice shape, wonder what will happen to it in a few years from now. I think it was over priced for what we received. This is NOT a 5 star hotel. As I have stated before, I have to wonder if all the great reviews that you are reading are from the people that work there! I would go to a hotel near the lake.Was this review helpful?
Oct 29, 2011
I stayed two nights in a deluxe suite and I think I've found my new favorite hotel! A lot of credit is owed to the staff, who really seem to go out of their way to be helpful and were eager to accommodate special requests. They had that rare quality of being both very professional and very friendly. The building itself was fantastic. I liked the just-off Michigan avenue location with a nice quiet driveway/courtyard. The room appeared to be very new and was as well decked-out as any upscale hotel room I've been to. The room service, spa, and bar were all excellent. The house car was a nice touch. The view from the room wasn't better than anything you'd find anywhere else in downtown Chicago, but it was fine. The price was on the expensive side, but well worth it. I can't recommend this place highly enough.Was this review helpful?
Dec 5, 2011
Without a doubt, the best hotel in the city. The staff really makes this place incredible. They seem to exist solely to make sure that your every need is met and they do it in the friendliest and most non-pretentious way. The rooms are super luxe gorgeous; the spa divine. Everything about this hotel will make you swoon and it's worth every bit the cost of the room.Was this review helpful?