Aug 9, 2011
Great experience! We brought our van in for an air conditioning issue. After diagnosing the problem (leak at rear evaporator core), they took the time to contact the dealer and discovered an extended warranty specifically for this issue. Ervine's could easily have charged me several hundred dollars to fix and I would have never known about the extended warranty. In going the extra mile, Ervine's has earned a repeat customer.Was this review helpful?
Oct 13, 2010
Fast work and reasonable pricing My family has been using Ervine's for years so when my husband's car needed to be worked on we went there to have the work fixed. We dropped it off on Monday late afternoon and they called me an hour later and told me what was wrong with the car, what needed to be fixed right now and what could wait. By Tuesday at noon the car was completed! Not only was it done but when we went to pick it up they give you a list of stuff that needs to be done and they prioritize it for you. They don't pressure you to get stuff done if you don't have the money to do it all then. We will be bringing all of our cars here in the future. Pricing is very reasonable compared to other places and knowing they are certified is important to. Thanks Ervine's! Katie K.Was this review helpful?
Apr 4, 2011
The staff at Ervine's is friendly and helpful. I had a fairly major repair done (wheel bearings and knuckles) and called 4-5 places before I took my car to any mechanic. All the places quoted about the same price for parts and labor. Ervine's went the extra mile to first have a mechanic ride around in the car with me to double check the sounds from the front end I told them I heard and called me to keep me updated throughout the repair process. Definitely above and beyond most garages I've had work done at.Was this review helpful?
Feb 13, 2011
Ervine's was honest about my repair needs for my car and the customer service was great. Their staff carefully explained what work had to be done and why it would benefit me in the long-term run.Was this review helpful?
Jun 17, 2011
Ervine's is a great place to get your repairs done. They give you a 27 point inspection with every repair. If they find anything that needs attention they will rate them in order of what should be done first ( in order of safety first). They never put any pressure on you. What I like the best is the loaner cars. My wife and I work different schedules, we could never car pool. If you use one of there loaner cars, I only thing you have to do is replace the gas that you use. I will never get my repairs done anywhere else and my family feels the same way that I do.Was this review helpful?