Dec 29, 2011
It's okay. Do your research before coming to Fry's. The selection is outstanding and the prices are good but the customer service is nonexistent. If you want a more known product with pricematching and great customer service, go to Micro Center in the Galleria.Was this review helpful?
Apr 21, 2009
Re: Wrong Location George is right - this is indeed the wrong location. There is a Fry's at this very spot, but that address is 11565 SW Freeway 59, Houston, TX whereas this is listed as 10241 North Fwy, Houston, TX?. North Fwy is I45, not US59. Google needs to fix this somehow. That said, I love Fry's so it gets five stars. =)Was this review helpful?
Jul 28, 2008
GREAT STORE i cannot express how awesome is this store. it beats the prices from best buy, circuit city and office deppot. great store. i wish they could have their actual inventory online so i wouldnt have to drive for a specific item and find out they've just sold out, however i can always find the next best brand. i like the refinery theme.Was this review helpful?
May 21, 2010
I have shopped there for years I gave them a 3, I have to leave a positive because they have at one time been the place for me. I now shop Compusa on Bunker hill. Yeah CompUSA is 30 miles out of my way, but this fry's has a manager (of the returns area) ( with a ridiculous comb over ) that set me off. The little fruit wears a suite that is like 3 sizes to big stands around hitting on the underage employees while showing his defiance by refusing a customer a refund within his 15 days warranty period. I had all receipts, I had all parts . Parts numbers matched the receipt but he just grinned and said he could not do it. That is after the clerk walked over there to ask him what he should do. He then walked away and did not consider an alternative other than no can't . I mean a mail in form, something on sale to tie me over in the meantime, a puppet show with a sock, anything other than just saying No can't and then walking away. He has no idea how to handle customers. a Good manager would have thought on his feet a little better. He clearly is related to someone who got him there because he has no idea what he is doing. Crappy customer service. MANAGEMENT THERE SUCKS AND THEY HAVE TO FIT SOME QUOTA THEY PULL OUT OF GOD KNOWS WHERE SO THEY START REFUSING RETURNS. I guess to much stuff is on their shelves with return stickers. DISPOSE OF YOUR BROKEN PARTS ALREADY. QUIT TRYING TO RE-SELL THAT GARBAGE. so now I am stuck with a motherboard that does not work. A processor that matches it and memory that fits that board and none of my computers need any of it. $250 down the drain. I will never shop at a fry's again.Was this review helpful?
Jul 20, 2009
Overall Great Store! I've been to two Fry's in the Houston area and this one if my favorite so far. From what I could see it was a larger store, with a larger selection. There were probably 1.5 to 2x the amount of monitors available at this location. Obviously, Fry's on the whole is an awesome company with great prices, deals and selection within their stores. Also, a very curtious and helpful staff; although not as pushy or aggressive as Best Buy, which in my opinion is a good thing.Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||08:00 am - 09:00 pm|
|Tue||08:00 am - 09:00 pm|
|Wed||08:00 am - 09:00 pm|
|Thu||08:00 am - 09:00 pm|
|Fri||08:00 am - 09:00 pm|
|Sat||09:00 am - 09:00 pm|
|Sun||09:00 am - 07:00 pm|