Jul 6, 2009
Must See To Believe Due to timing, we only stayed at the bar, so I can only vouch for the ambiance and staff. The restaurant is one of the most unique I've been in, the decor is outstanding. We also had conversations with several members of the staff who were all incredibly friendly, taking our picture and suggesting local beers, etc. If you're in the area it's worth seeing (and make sure you check out the old photographs in the restrooms!)Was this review helpful?
Oct 11, 2011
You definitely have to make a reservation (a mistake I won't make twice). The waitress was able to find us (5 people) a table quickly, though. The live country music was pretty catchy and really improved the whole atmosphere but didn't drown you out when you wanted to talk.Was this review helpful?
Oct 26, 2011
The atmosphere is really cool, but the bar tender sucked horribly. Waited forever to get drinks and it was not even that busy. The menu online is only a fraction of what they actually serve so did not plan to eat there & ate at Chris Ruth's Steak House (wonderful by the way & its just down the street). However, other than the service the place seems OK.Was this review helpful?
Dec 9, 2011
One of my favorite places to eat downtown. Amazing breakfast, great drinks and I've always had good service. Highly recommended!Was this review helpful?
Dec 19, 2011
IF YOU'RE GF, USE CAUTION AND BRING PLENTY OF EXTRA $$! I am a huge fan of Hell's Kitchen, or had been. The food is fantastic and the service is decent more often not than not. I was also impressed by their gluten-free (GF) selection, up to and including beer. However, if you are GF, beware! Unlike many other gluten-free-friendly restaurants, Hell's Kitchen does not use a separate fryer for their gluten-free items. I was with someone with a severe case of celiac's disease. Instead of fries or fresh fruit (the side options with his ribs), he was told it would be no problem for him to substitute mashed potatoes (not that it matters, but he is trying to regain the health he lost before he was diagnosed, and starches are an important part of his diet), which he did: for the outrageous price of $5, which was added to our bill. WE WERE NOT WARNED ABOUT THIS EXPENSE. The manager apparently explained to our server that this charge is because the potato portions are sorted every day for the meals with which they are advertised. Apparently, the restaurant needs to charge so much in case the portions are sold out and they need a substitute for the advertised side. Now, the restaurant charges $4.95 for sweet potato fries (not GF, but to make my point) and $5.00 for mashed potatoes. If the price of the side is included in the price of the meal and you don't order that side, prepare to pay a lot extra without being told about the charge. I think I would have felt a little better if they had even sent us home with the side of fruit that they apparently include in the cost of the baby-back ribs, considering they charged us that much more for an extra side. Unfortunately, there was no resolution offered except for the flimsy (and disappointing) excuse that they prepare the sides in the morning (we were there in the late evening). Oh, we were also seated in the worst seats in the house, which the wall next to you claims includes a free caramel role. No caramel role was offered... This experience has definitely turned me off of Hell's Kitchen, at least for a while.Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||06:30 am - 02:00 pm|
|Tue||06:30 am - 02:00 pm|
|Wed||06:30 am - 02:00 pm|
|Thu||06:30 am - 02:00 pm|
|Fri||06:30 am - 02:00 pm|
|Sat||08:00 am - 02:00 pm|
|Sun||08:00 am - 02:00 pm|