JW Marriott Phoenix Desert Ridge Resort & Spa

5350 East Marriott Drive, Phoenix, AZ 85054
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JW Marriott Phoenix Desert Ridge Resort & Spa
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  • Dana & Melana of Legacy Videography Jan 5, 2012

    Now and then my wife and I (Legacy Videography) have the opportunity to film at a stunning location like the JW Marriott Desert Ridge, and we highly recommend hosting your wedding at their beautiful facility. Their staff are friendly, helpful and attentive to make sure that everything is running smoothly. We have filmed at over 100 facilities, and appreciate a well-run organization.

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  • Cliquekaila Nov 6, 2011

    Amazing staff - from the valet attendants and bell hops to the concierge and housekeepers, everyone was accommodating and so helpful. We stayed here for a bachelorette party and were so amazed at how beautiful the grounds were. We live in Phoenix and had never been to the hotel before, but were very impressed with the view. I'd stay here again for sure - its great for couples, small families and groups.

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  • Elizabeth Jun 6, 2010

    Great Facilities, Terrible service This is a beautiful resort. I stayed for 4 days, and still don't think I got a chance to explore everything that is offered from the many pools to multiple gardens each with a different theme. The staff from concierge to front desk to poolside were very pleasant. The dining experiences around the resort were a different story. 4 mornings in a row now I've ordered the same thing from the same person at the pastry shop on the ground level.... coffee, bagel with cream cheese and fruit cup. 4 mornings he has gotten some portion of my order incorrect and I've had to ask multiple times for him to get the right thing instead. During happy hour at the Hawaiian place just below the lobby I stood at the end of a not that crowded bar for 10 full minutes before the bartender finally looked at me and said 'G D' it's been a bad night I'll get to you when I can (finally someone else took care of me). Ate at the blue sage last night. Waiter again couldn't seem to process what we were asking for. The place was again not crowded... served traditional fare but in a more low key manner. Unfortunately it took over 2 hours for us to be served our 3 course meal. I asked for coffee with my desert and didn't get it until I was finished with my desert and had been sitting there for 10 minutes waiting on my check. Drinks pool side run from $10-15 but are tasty. It's a great place, but they need to hire different staff or manage the ones they have a little better to take my rating from a 3 to a 5.

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  • B Nov 9, 2009

    Great Spa When I travel I often treat myself to a afternoon at a spa. The staff was great, my massage was perfect. I would put this spa in my top 10 list.

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  • Aj Apr 26, 2011

    Obviously the best hotel, some weekends my family and I will go for a weekend and it is a blast! The service is great, the rooms are classy, and it has the most magnificent pool EVER!

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At The Summit Of Phoenix Resorts Is The Jw Marriott Phoenix Desert Ridge Resort & Spa In The Heart Of The Arizona Sonoran Desert, Featuring Wildfire Golf Club, The Soothing Revive Spa, Ni.
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