Sep 28, 2011
I needed a large padlock for a storage locker . Immediately after purchasing the lock I asked to borrow scissors to open the packaging and they were more than happy to accommodate me. I left the store for one minute and noticed one of the two keys was bent. Upon reentering, they took the key in the back, straightened it and it worked just fine in the lock. The woman was concerned that it might have compromised the integrity of the key so she made me another one for free. She tested all the keys before letting me leave. The whole process was <5 minutes and I could not believe how helpful they were. Amazing people.Was this review helpful?
Jan 9, 2009
Typical hardware store, friendly personalized service. No complaints about this hardware store. It's small and cramped, but they seem to have pretty much everything I need. Their key cutting prices are good, and they'll make you a new one if the first does not work. If you live in the hood, suggest you pick up a hand cart from them - especially if you don't have a car. It makes your errands so much easier!Was this review helpful?