Mar 30, 2011
Went there to test drive some smart cars. Nicolette took me on the test drive. She was very pleasant to deal with. I was a bit upset about the fact that they didn't really have the advertised cars in stock - but that's apparenty smartusa's fault, not theirs. I didn't buy there because the ones they had in stock were about $3000 more than the ones that were advertised, and no longer there.Was this review helpful?
Jun 12, 2008
Best Service EVER! I went to get a light bulb changed and the service was excellent. Most Mercedes service departments are great but this one, just changed my headlight bulb in less than 5 minutes and that was it, I didn't even have to sign any thing or fill anything out. and best of all it was FREE! I love Mercedes! They really know how to treat people. I'm never buying any other car again ever!Was this review helpful?
Apr 26, 2010
great service My husband's service advisor was Salvador Guiierrez and he was honest and very helpful. He works there with such integrity and is very customer service oriented. If you want an honest opinion, top notch customer service, he will make sure that happens as he has done with us. We just moved into town and he made sure that we were comfortable from beginning to end. My husband is very meticulous and it's hard to find someone to impress him, but Salvador did just that.Was this review helpful?
Dec 21, 2010
Getting better. I've changed my review and rating from 2 stars to 4. If you get the right service people, you get the right treatment. But it really shouldn't be that way. IMHO, if you buy a high-class product, you should receive high-class service from anybody that works there.Was this review helpful?
Aug 3, 2010
Excellent Service Advisors I am putting a review in for the service I received on my Mercedes. I was referred here by my hair stylist and have since been a loyal customer. They don't charge hidden fees like other dealerships. I believe some of the negative reviews from below are from people whom think they deserve better treatment because they have money.Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||09:00 am - 07:00 pm|
|Tue||09:00 am - 07:00 pm|
|Wed||09:00 am - 07:00 pm|
|Thu||09:00 am - 07:00 pm|
|Fri||09:00 am - 07:00 pm|
|Sat||09:00 am - 06:00 pm|
|Sun||11:00 am - 05:00 pm|