Oct 11, 2011
The difference ! They work WITH you. I was always reluctant to take my cars for repair or service because Dealers always tried to upsell services. I know that's their job. However, Michael's will do the requested or needed repairs; the mechanics go over the whole car and the writers let me know if there are future repairs. It is more a plan of action. It speaks volumes when Michael's mechanics have been with him so long. They take the time to communicate with you and show you what's going on during particular diagnostics. It built my confidence in their abilities and they've educated me. This may sound trivial but, over the last 17 years I have driven in with a nail in a tire or light bulb out & they fix it on the spot with a nice greeting and send me on my way. I've had 3 new cars and taken all of them because the service writers are detailed, informative and courteous.Was this review helpful?
Oct 31, 2011
Unbelievable body work and detailing. Excellent service and they really take pride in getting the job done right. This is the place to take your car for car repairs or body work. They also do an incredible body detailing. Car looks new now.Was this review helpful?
Jul 18, 2011
Bill was a pleasure to work with as usual. I always get great customer service when I go in. I know that my car will always be done in a good amount of time. They never do anything without talking to me first and I can really appreciate that. Thanks guys.Was this review helpful?
Nov 15, 2011
Every time I come in they always do a great job, they are fast and super professional. They get the job done right the first time and they don't tell you about new problems you need to get fixed now and there. I appreciate the hard work this business does for their clients and that's why I keep coming back.Was this review helpful?
Jun 13, 2011
I am the owner of an elderly Saturn wagon, I want to keep it as long as possible. My friend advised me that Michael's was the best place to use for my car's upkeep. I am very satisfied with the service I have received. A major problem was found by the Michael's mechanics which had not been discovered in another shop which had done a lube and oil change previously on my car. I appreciate the frank discussions I've had with the service representatives as they evaluate my car.Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||07:30 am - 06:00 pm|
|Tue||07:30 am - 06:00 pm|
|Wed||07:30 am - 06:00 pm|
|Thu||07:30 am - 06:00 pm|
|Fri||07:30 am - 06:00 pm|
|Sat||08:00 am - 02:00 pm|