Sep 14, 2011
I've had my Xterra for 6 years now and have gone to every dealership in the Sacramento (even Stockton) area for service and Nissan of Elk Grove is by far the best. I've taken my car there for oil changes, car washes, brake jobs and even a recall notice repair and no matter how big or small the services has always been great. The whole staff has always been friendly, knowledgeable and helpful every time we visit. I've even had my father drop the car off for me and they offered him coffee & donuts, apologized for making him wait the 5 minutes to get the paperwork going and gave him a ride home & came back to pick him up so he wouldn't have to wait there for an hour or two. Every experience has been great, you can't say that about very many places when it comes to getting your car worked on. When it comes time to buy a new Nissan we will definitely be going to Nissan of Elk Grove.Was this review helpful?
Sep 14, 2011
Service Department... Is the BEST..Took my Nissan Armada in for this annoying ticking noise. Turns out it was my heater box. My service rep John B. called and said my extended warrantee just ended a month prior and that I was going to have to pay for it out of pocket.. I want to say the Charges were $2700. I explained that I was not able to do the repair at this time. So I went to pick up my car. When picking up my car I met John for the first time, A very pleasant gentleman. He said to me.. I feel bad about your situation and I am going to see if we can't get this covered under warrantee for you.. He said to me, there is no guarantee but I will contact the company and see what i can do.. Because I was a valid customer and routinely took my car in for services and repairs. Nissan honored the repair.. John called me a few days later with the good news.. No more annoying ticking noise Yay!!! A big thanks to JOHN and Elk Grove Nissan!!Was this review helpful?
Jan 11, 2012
My contact with elk grove nissan started on line, with Ron K. and I going back and forth, i told Ron what my situation was, and what i was looking for. The fact that I was upside down on my car, and had tried a large number of other dealerships, it was kind of a shot in the dark, and at first I thought Ron was like all the rest, talks a good line but thats where it stops, I could'nt have been more wrong, Ron jumped on it like a pit bull. Not only did he get me the car I wanted, color and all the goodies, he lowered my payment by 129.00 and a loan with a great interest rate, I think it might be my best experience buying a car, GREAT JOB!!!Was this review helpful?
Aug 19, 2011
My wife and I had a pleasent experance purchasing a vehicle at Elk Grove Nissan.Greg Dizon our salesman was great to deal with.I highlly recommend Elk Grove Nissan.Come see Greg he will do you right.5 STARS all the wayWas this review helpful?
Sep 14, 2011
It isn't just buying a car or just the service...this dealership has made it a priority to hire great staff. The customer and quality service are their top priority and it shows. At all points of contact/service, the staff have been friendly, responsive and professional. Any concerns or questions are handled quickly. I don't know that I could go anywhere else! Love Elk Grove Nissan/Mazda!Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||07:00 am - 09:00 pm|
|Tue||07:00 am - 09:00 pm|
|Wed||07:00 am - 09:00 pm|
|Thu||07:00 am - 09:00 pm|
|Fri||07:00 am - 09:00 pm|
|Sat||07:00 am - 08:00 pm|
|Sun||10:00 am - 07:00 pm|