Sep 30, 2011
I've been going to this dealership since 2006 when I purchased a brand new civic from them. I had trouble getting financed but they held the car for 3 days despite it being a very popular modal at the time. The salesmen were very professional, knowledgeable and most of all they weren't pushy. I live in Newark and drive to Westerville for all of my service needs. I've called the service center many times for questions and advice and they are always friendly and helpful.Was this review helpful?
Mar 23, 2009
Fantastic Customer Service My experience with Roush was fantastic. They took extra time with me and after shopping around they had the best deal in town, hands down. The best thing about buying from Roush though has been the customer service after the sale!Was this review helpful?
Aug 16, 2008
Slightly Over-Hyped Everyone around says Roush is the place to buy at and some say they will never deal with anyone else. But from my experience it was ok...their internet sales department got back to me very quickly every time and were willing to give a price quote as I asked. Also like the extended warranty coverage they give you as part of the purchase, but the downside was that they nickel and dime you on everything(like obtaining the exact model I wanted, while other dealers offered to do it for free, and also requiring a very stringent maintenance policy if I wanted to keep that warranty) and the price wasn't exactly the lowest in town by any means. I also was kept waiting a while even after I made an appointment to go in to talk about the purchase of the vehicle I had been discussing through emails. I figured everything would be ready to go by the time I was there, but it wasn't. I wouldn't hesitate to deal with them again, but they just weren't all they are hyped to be.Was this review helpful?
Jan 7, 2012
Just purchased a 2012 Honda Odyssey from Jim Erwin and Bob Savage on New Years Eve. called them up at 9am and had a new car by noon. Outstanding customer service. Dealership and service center were immaculate. Would definitely buy from again.Was this review helpful?
Nov 12, 2011
From the first meeting to the end of the moment of deal, that was literally perfect itself! The dealer, Richie Phillips, he was extraordinarily friendly and professional. During whole time we were making a deal, he happily did every favor we asked. That was wonderful. Every service was very satisfactory. I tried many cars for test driving and ask a lot of questions, but he was doing his work with pleasure. I'm really glad that I could find this dealer shop and made a great deal for my new accord. I definitely recommend that you go and buy a car if you wanna get a car with great condition and great price. Additionally wonderful service!Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||09:00 am - 09:00 pm|
|Tue||09:00 am - 09:00 pm|
|Wed||09:00 am - 09:00 pm|
|Thu||09:00 am - 09:00 pm|
|Fri||09:00 am - 06:00 pm|
|Sat||09:00 am - 06:00 pm|