Jun 8, 2011
I have been a loyal AT & T customer for over 10 years and I recently became dissatisfied with my service and the lack of customer service from in store and out of store representatives from AT & T. A friend and a family member told me about Sprint and I did a lot of research about the company and the service and noticed that several people have been happy with their Sprint service. The moment I walked into the the Store on Las Vegas Blvd and Warm Springs I was immediately greeted my the Store Manager Jack who exceeded all expectations of presenting excellent customer service. Him and his staff were very professional and made sure that I was taken care of from the moment I switched my service to setting up all 5 email accounts to my new phone. This is a busy location though the moment you walk into the store someone is there to make sure that you are greeted and taken care of. This is a store that can multitask and they make sure everyone gets the attention they deserve when being a Sprint customer. I highly recommend Sprint and this branch. Ask for Jack and he will certainly make sure you are taken care of.Was this review helpful?
Nov 27, 2011
although everyone was helpful, kevin really took the time to help me with all the issues with my samsung epic 4g & really understood my situation & me hooked me up :) thank you lots! highly recommend this store.Was this review helpful?
Aug 2, 2011
The customer service from the people at this store is unsurpassed. They are the reason I have stayed with Sprint! Superb service here.Was this review helpful?
Oct 4, 2011
I just got back from this Sprint location and was helped by a Kevin S. He was very knowledgeable, honest, and was a great source of information. It's been a long time since I've had such great service at a retail store. I'll be back in a few weeks to buy a phone and all my accessories from this location. If you want an honest opinion go see Kevin the tech.Was this review helpful?