Dec 4, 2010
JAY ANDERSON stands alone in his professionalism and devotion to providing the highest quality purchase and ownership experience!! Our particular purchase presented a number of challenges. We initially presented very challenging budgetary constraints for the models we were was interested in, we then changed direction when we set our hearts on another car we were willing to pay more for - but was on sale at Kuni. Because Jay had worked so doggedly to please us, we were unwilling to buy the car from anyone but Jay - and were resigned not to buy the car if Jay couldn't obtain it from Kuni for us. We can only imagine the hours and the amount of work done and the number of favors Jay must've called in on our behalf to procure our car from a very spiteful, hostile competitor. Over only a handful of days, Jay had our in the Stevenson detail bay ready for our pickup! Also, we knew and appreciated that we might expect some additional costs associated with the inter-dealership transfer. Jay and his supportive managers did VERY well to minimize the costs passed onto us - which truly exceeded our expectations.Was this review helpful?
Feb 21, 2011
After spending over 10 months working with Shane Swenson at Stevinson Lexus I purchased a 2011 IS350. Shane's patiance, knowledge, and professionalism during my many visits and phone calls to ask questions made my buying experiance excellent and productive. I got a great deal and am confident that I will have continued professional service from Shane and Stevinson Lexus.Was this review helpful?
Jan 25, 2011
When we traded in our three-year old Lexus, we were fortunate enough to meet Jay Anderson. He took the time to listen to our needs and provide us the service we were accustomed to receiving at Stevinson Lexus. He was very professional and easy to deal with. He brings a personal approach to his job, ensuring that his customers are pleased with the outcome. The Frederick location is very lucky to have Jay on their sales force. We highly recommend both Jay and Stevinson Lexus!Was this review helpful?
May 29, 2011
Stevenson Lexus is Wonderful! I have worked with Russ for years and he is fantastic. He is the reason I keep coming back to the dealer for all of my services.Was this review helpful?
Mar 1, 2011
Worked with John Charlton to get a ' 11 Lexus Hybrid. He and staff were the epitome of no pressure. They respected our interest during our 1st visit to just do a test drive... there was no pressure whatsoever during this visit to go over to a desk and start running numbers, and seeing what can be done to have us buy a car right then and there. During our visit to buy, again John and staff were top notch... pretty much straight shooters, and no heavy handed visits by the sales manager.Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||07:00 am - 08:00 pm|
|Tue||07:00 am - 08:00 pm|
|Wed||07:00 am - 08:00 pm|
|Thu||07:00 am - 08:00 pm|
|Fri||07:00 am - 08:00 pm|
|Sat||07:00 am - 08:00 pm|