Dec 23, 2010
Jay Anderson was exceptional!! We were tough to please, we couldn't decided on a vehicle, returned multiple times to test drive and look at both used and new. He was patient and went above and beyond to be helpful and give all the info we asked for. After 2 weeks we decided on a toyota instead of a lexus. Jay drove to south denver to assist us in a purchase at the Toyota Dealer. He also, was kind and considerate to our 2 children, even going as far to hunt down hot chocolate on a cold day for our 6yr old, then run to McDonalds to pick up dinner for our 10yr old so he would not be late for his Lacrosse practice. Overall our experience with Stevinson Lexus of Frederick was great, even the Sales Manager spent time talking with us with out pressuring us to by something we were not sure about. We will buy from this dealership again!!Was this review helpful?
Feb 10, 2011
# User Rating: 5 out of 5 stars by Matt 02/09/2011 My wife and I recently purchased an IS250 from Stevenson Lexus, and Jay Anderson (Try to get him as your sales consultant!), our sales consultant, went above and beyond the call of duty. He actually worked for us, which is surprising in a auto dealership. During the buying process there was no pressure and he made sure we got everything we wanted in a car. After we bought the car we had the clear coating put on the vehicle, which Jay helped facilitate in every way, including the cost and quality of work. The work ended up having some slight problems and Jay took care of it all including the scheduling/rescheduling, facilitating a loaner vehicle, and delivery of our vehicle once corrected! All in all the sales and service as Stevenson Lexus of Frederick is excellent! They truly treat every single person like the other, with no basis on purchase price.Was this review helpful?
May 18, 2011
An excellent, repeat visit for me. Brought in my car for regular service, some warranty work, fix a different garage's screw-up, as well as get a wash and wax. Worked with Russ Dawson who did a bang-up and professional job getting the work order written up and expedited. Work that was needed was completed correctly and in a timely manner. Russ and crew did not try to push any services that were not needed. To top it all off, the total cost of the job beat my local garage which does not do detail work. Add in a roomy, clean, amenity filled waiting area (if you can wait and do not need a loaner car, which Russ offered to me), it all added up to an outstanding experience.Was this review helpful?
Feb 4, 2011
Jay and the entire Stevenson team were great. Not pushy, very helpful and accommodating. I love my new ES350 and am sure I will be back to upgrade after my lease is over.Was this review helpful?
Feb 19, 2011
I recently purchased a certified pre-owned IS250 from Jay Anderson at Stevinson Lexus of Frederick. Jay was a pleasure to work with as he was very honest and patient. I felt no pressure during the process and since then, I have received various follow-ups from Jay. Jay strives to accommodate requests and has even provided me with unexpected perks; he really does care and makes you feel like more than another customer. My next Lexus purchase will definitely be with Jay; I highly recommend him. This dealership is also very accommodating and comfortable, and each service experience has been extremely pleasant.Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||07:00 am - 08:00 pm|
|Tue||07:00 am - 08:00 pm|
|Wed||07:00 am - 08:00 pm|
|Thu||07:00 am - 08:00 pm|
|Fri||07:00 am - 08:00 pm|
|Sat||07:00 am - 08:00 pm|