West Houston Volkswagen

17113 Katy Freeway, Houston, TX 77094
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  • Erika F. Oct 13, 2011

    Karla Cruz was extremely helpful when i called in to bring in my car. I went to another Volkswagen dealership to see if they can take a look at my car and they were not helpful at all and said they couldn't even take a look at my care until later that evening or the following day. They wouldn't even have a loaner car available for me! Considering that it was during the week and I have to work that was not convenient at all! So I called West Houston and spoke with Karla, she was AWESOME! She helped me right away, told me to come in, and they would even have a loaner available for me! I brought my car in and immediatly Karla helped me, we took a look at problem, and they fixed it within 5 minutes! AMAZING! I can't believe the other dealership could not do that! Thank you so much Karla and West Houston Volkswagen for always being such a great team, This is why I have been a long time customer!

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  • opiateLP Sep 17, 2011

    This is my second review for West Houston VW. Our customer care rep Nikki was totally awesome. She was knowledgeable and keep us informed on what was going on with our vehicle. She provided solid advice about the upkeep of our car. Like our last visit, my husband and I were thrilled with Nikki's service. West Houston VW rocks!

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  • Mari Jun 27, 2011

    Overall, it was a great service. Professional sales person, very patient and answered all my questions. I would recommend him (Jarison) for friends and family.

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  • Rene Dec 14, 2011

    NO HAGGLING. This was by far the best car buying experience I've ever had. Salesman was Joseph Schtulmann who first listened to everything I was looking for in the deal and then commenced to going beyond what I was asking for in making the deal.

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  • Bill Kelley Aug 29, 2011

    I wanted to take a moment and thank you for your help. You were very nice, no pressure at all. This was the best car buying experience I have had. Thanks again for the great deal. I can't wait to pick up my new car. Ask for Russ best salesman I have ever seen ( Great experience )

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User rating:
West Houston Volkswagen Really, Really, Happy Customers! Home of the 2012 Motor Trend Car of the Year 2012 VW Passat
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Hours (12:00pm - Noon, 12:00am - Midnight)

Mon 07:00 am - 08:00 pm
Tue 07:00 am - 08:00 pm
Wed 07:00 am - 08:00 pm
Thu 07:00 am - 08:00 pm
Fri 07:00 am - 08:00 pm
Sat 07:00 am - 06:00 pm
Sun Closed

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Nearby Auto Parts Store

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