Oct 13, 2011
Karla Cruz was extremely helpful when i called in to bring in my car. I went to another Volkswagen dealership to see if they can take a look at my car and they were not helpful at all and said they couldn't even take a look at my care until later that evening or the following day. They wouldn't even have a loaner car available for me! Considering that it was during the week and I have to work that was not convenient at all! So I called West Houston and spoke with Karla, she was AWESOME! She helped me right away, told me to come in, and they would even have a loaner available for me! I brought my car in and immediatly Karla helped me, we took a look at problem, and they fixed it within 5 minutes! AMAZING! I can't believe the other dealership could not do that! Thank you so much Karla and West Houston Volkswagen for always being such a great team, This is why I have been a long time customer!Was this review helpful?
Sep 17, 2011
This is my second review for West Houston VW. Our customer care rep Nikki was totally awesome. She was knowledgeable and keep us informed on what was going on with our vehicle. She provided solid advice about the upkeep of our car. Like our last visit, my husband and I were thrilled with Nikki's service. West Houston VW rocks!Was this review helpful?
Jun 27, 2011
Overall, it was a great service. Professional sales person, very patient and answered all my questions. I would recommend him (Jarison) for friends and family.Was this review helpful?
Dec 14, 2011
NO HAGGLING. This was by far the best car buying experience I've ever had. Salesman was Joseph Schtulmann who first listened to everything I was looking for in the deal and then commenced to going beyond what I was asking for in making the deal.Was this review helpful?
Aug 29, 2011
I wanted to take a moment and thank you for your help. You were very nice, no pressure at all. This was the best car buying experience I have had. Thanks again for the great deal. I can't wait to pick up my new car. Ask for Russ best salesman I have ever seen ( Great experience )Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||07:00 am - 08:00 pm|
|Tue||07:00 am - 08:00 pm|
|Wed||07:00 am - 08:00 pm|
|Thu||07:00 am - 08:00 pm|
|Fri||07:00 am - 08:00 pm|
|Sat||07:00 am - 06:00 pm|