May 27, 2009
Good at what they do, but can improve customer service I've gotten a haircut, manicure (way over-priced) and a facial here. The facial and hair cut services were excellent. The facial especially. The women were experts and really know what they were doing. I do however have very high expectations of customer service at a place like this. Although the staff is friendly, they do not seem to cater to a customer first policy. My boyfriend had purchased what they call a VIP pass to get 2 facials, haircut and manicure. Even though I bought the upgrades for each one and products during each visit, they were not willing to go the extra mile to work with me to schedule my last appointment, which was nearing its expiration date. At a previous visit, the manager, I think he was the owners son, tried to sell me on how exclusive and up-scale they were. It seems a bit taste-less to me. I was already there and wanted to experience it for myself rather than be told how great it was. I will consider going to their salon again for facials, but we'll see if they can take care of me for this next appointment.Was this review helpful?
Dec 5, 2011
After reading the reviews here I decided to give ZaZa salon a shot for an acne facial. The facial itself was really well- done. I would give the facial itself a 4 and a ½ stars. The reason why my rating went down was because I felt like after the facial I was being rushed out. I wasn't even finished being dressed and the esthetician walked in on me and was telling me her next client is waiting. Well, I had to wait before I came in too. Because, I was being rushed I ended up going to the bathroom to finish dressing and getting myself together. I think I will still come back considering how well Leah did with the facial; she is very meticulous in extracting every black head and white head.Was this review helpful?
Nov 30, 2009
A life of style and class - Zaza salon and spa! Zaza is the place where you can get an excellent quality of service in a very friendly and relaxing atmosphere. I am a customer of Zaza Salon for almost a year since they opened, and I never ever had a bad experience. The owners Helen and Leo work really hard to make Zaza salon an enjoyable place for their customers. They are doing a great job, that's why salon is always busy every time I come for my services. They brought a lot of new services during this year – you can get anything you want - from chocolate pedicures (wonderful) to a Brazilian blowout and airbrush tanning. I get haircuts by Chanel, manicures and pedicures by Gail and Slava and facials and waxing by Liya and sometimes Rina.Just recently tried Kendra for color and was not disappointed, she did a great job.Highly recommend this place!Was this review helpful?
Jul 31, 2010
ZaZa, a salon for celebrities! :) I recently visited Zaza salon and was blown away by the customer service and the beauty of this salon. The atmosphere was very relaxing and friendly. I had my nails done by Gayle who did an amazing job. She was wonderful to everyone there, and is so focused on you as the customer as to make you feel like a princess. I received compliments on my nails and was very happy with the service and warmth I received by her. Lily did my eyebrows and they were amazing. I am a very happy client and will visit Gayle to get my nails done as she did an amazing job. Thanks! :)Was this review helpful?
Jan 22, 2010
zaza salon is a wonderfull place... I love Zaza people! I first started coming there for manicures and pedicures ( by the way they are excellent) and now I am getting my cut and color done as well. Kendra came up with a great color for my complexion, and Chanel is giving me an amazing haircut. I always get compliments on my hair and I sent a lot of my friends to Zaza. They all love it - and we always talk about Zaza when we get together. The ownership is doing an excellent job running salon and make clients happy. They just started a new referral program; you actually can make cash for recommending a client - what a great idea. I highly recommend Zaza salon!!!!Was this review helpful?
Hours (12:00pm - Noon, 12:00am - Midnight)
|Mon||09:00 am - 06:00 pm|
|Tue||09:00 am - 08:00 pm|
|Wed||09:00 am - 09:00 pm|
|Thu||09:00 am - 09:00 pm|
|Fri||09:00 am - 07:00 pm|
|Sat||09:00 am - 06:00 pm|
|Sun||09:00 am - 05:00 pm|